The Pallet Factory - From pallets and crates to heat treating and pallet management, we have the solution for you.

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Recent Happenings:
12/01/05–New Website | 08/02/05–EU Emergency Measures | 07/28/05–New Nashville Facility
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The Pallet Factory
Corporate Office: 3740 Arnold Road; Memphis, TN 38118 • Phone: (901) 795-8300.
Toll Free: (800) 329-8055 • Fax: (901) 795-4060 • E-Mail: inquiries@thepalletfactory.com.
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Frequently Asked Questions

We would be happy to answer your pallet questions!

Below is a list of the questions that we are most frequently asked. If you don't find an answer that you are looking for below, please give us a call or e-mail us your question.

What is the difference between a 2-way pallet and a 4-way pallet?
A 2-way pallet can only be entered into with a forklift through 2 ends, while a forklift can enter a 4-way pallet from all sides. For more detailed information on pallet types and components, go to our Pallet Terminology page.

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Does The Pallet Factory depend more on new or recycled pallets to satisfy their customers?
Recycled pallets make up roughly 60% of The Pallet Factory's business while new pallets make up the remaining 40%.

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What is the most popular size pallet for The Pallet Factory?
The 48x40 4-way is, by far, the most popular size pallet handled by The Pallet Factory.

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How many pallets does your main headquarters in Memphis handle per day?
This particular location handles 15,000 new and recycled pallets per day.

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What does The Pallet Factory's machinery consist of?
A detailed list and description of the equipment that we use as well as video footage can be found on our Pallet Machinery page.

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Does The Pallet Factory provide services other than new, combo, and recycled pallets?
Yes, The Pallet Factory also provides total management programs.

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How many pallets does The Pallet Factory sell each week?
On a weekly basis The Pallet Factory sells about 120,000 recycled pallets and 40,000 new pallets.

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How large of a geographic area does The Pallet Factory sell to?
The Pallet Factory services a 200 mile radius around each of its facilities, which would include areas in Arkansas, Mississippi, Tennessee, Alabama, Kentucky, Missouri, Indiana, Ohio, Virginia, West Virginia, and Georgia.

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What is the correct way to pronounce a pallet size?
The stringer length comes first and the deck board length second. So, a pallet with 48" stringers and 40" deck boards would be pronounced 48x40. For more help on pallet component terms, please go to our Pallet Terminology page.

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Does The Pallet Factory buy pallets? If so, what sizes and how much do you pay?
Yes, we do buy pallets. Please go to our Pallet Purchasing page for a list of the pallets that we buy.

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How much weight can a pallet hold?
The weight a pallet can hold is totally determined by its original design. At The Pallet Factory , we can analyze your pallet with our Pallet Design Software to see exactly what weight it is capable of holding. We can also use our PDS software to design new pallets to meet exact specifications.

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What is the difference between a combo pallet, a remanufactured, and a recycled pallet?
A combo pallet is comprised of a combination of new and recycled components. A remanufactured pallet is totally comprised of recycled components. A recycled pallet is a repaired pallet.

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How many trailers does The Pallet Factory have?
We currently operate a fleet of tractors and have more than 300 trailers, many of which are dropped at customers locations for loading of their return pallets.

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How do I get to your company?
Please go to our locations page. There you will find detailed information on our 3 locations including maps to each of them.

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Are you hiring?
The Pallet Factory is always looking for qualified employees to lead them into the 21st century. Please feel free to contact us by either phone, fax, or e-mail , and we will get back to you as soon as possible.

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